Mercure Nairobi Upper Hill | Hotel in Nairobi
Hotel in Nairobi Upper Hill, Nairobi
This smoke-free hotel features a restaurant, 24-hour room service, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Housekeeping is available on request.
Mercure Nairobi Upper Hill offers 44 air-conditioned accommodations with minibars and safes. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Amenities
Facility Overview
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Shower/tub combination
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Bathrobes
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Hair dryer
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Private bathroom
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Towels
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Eco-friendly toiletries
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Air conditioning
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Bed sheets
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Rollaway/extra beds (surcharge)
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Free cribs/infant beds
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Bulk dispenser for toiletries
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Slippers
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Phone
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Recycling
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Soundproofing
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Safe
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Water-efficient showers only
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Eco-friendly cleaning products provided
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Desk
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Turndown service
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Iron/ironing board
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LED light bulbs
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Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 30 per person
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24-hour room service
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1 restaurant
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Electric kettle
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Free bottled water
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Coffee/tea maker
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Minibar
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Refrigerator
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Free self parking on site
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Area shuttle (surcharge) up to 200 kilometers
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Theme park shuttle (surcharge)
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24-hour roundtrip train station shuttle (surcharge)
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Airport shuttle on request
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24-hour roundtrip airport shuttle (surcharge)
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Train station shuttle on request, at scheduled times
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Wheelchair-accessible parking available
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Casino shuttle (surcharge)
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Limo/town car service
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Shopping center shuttle (surcharge)
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Wheelchair accessible (may have limitations)
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Elevator
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Accessible train station shuttle
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Wheelchair-accessible registration desk
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Tile flooring in public areas
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Accessible airport shuttle
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Wheelchair-accessible parking
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Wheelchair-accessible registration desk height (inches): 47
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Elevator door width (inches): 47
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10 on-site accessible parking spaces
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Golfing
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Swimming pool
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42-inch TV
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Premium channels
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Satellite channels
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Coworking space
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Meeting rooms
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Conference space (5813 square feet)
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Elevator
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Banquet hall
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Front-desk safe
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Ballroom
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Gift shop/newsstand
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English
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Arabic
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Swahili
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French
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Biodegradable coffee stirrers
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Biodegradable drinking straws
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No plastic soda bottles
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Smoke-free property
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No plastic drinking straws
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Reusable tableware only
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At least 80% organic food
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Vegetarian dining options
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Reusable cups only
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At least 80% of food locally-sourced
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Local culture & ecosystem education
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Comprehensive food waste policy
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Humane treatment of captive wild animals
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Local artist showcase
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No plastic coffee stirrers
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At least 80% lighting from LEDs
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No plastic water bottles
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Locally-owned & organized tours & activities
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Vegan dining options
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Free cribs/infant beds
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Babysitting (surcharge)
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Laundry facilities
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Refrigerator
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Rollaway/extra beds (surcharge)
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Soundproofed rooms
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Change of bedsheets (on request)
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Daily housekeeping
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Change of towels (on request)
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Concierge services
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Dry cleaning service
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Turndown service
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Laundry facilities
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Luggage storage
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Porter/bellhop
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Hair salon
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24-hour front desk
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Tour/ticket assistance
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Available in all rooms: Free WiFi and wired Internet
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Available in some public areas: Free WiFi, Wired Internet (USD 2.5 per day)
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Vegetable garden
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Classic Room, 1 King Bed
Room Size:
323 square feet m2
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GeneralPing - 9, Square meters - 30, Wardrobe or closet, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Superior Room, 1 King Bed
Room Size:
431 square feet m2
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GeneralSquare meters - 40, Wardrobe or closet, Ping - 12, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square feet - 431 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Mercure Nairobi Upper Hill has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Mercure Nairobi Upper Hill starts from $128 per night with includes Internet, Bar, Air Conditioner, Pool, TV, Bedding/Linens, Child Friendly, Parking, Transportation/Shuttle, Entertainment, Laundry, Restaurant, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Kitchen, Wellness Facilities, Guest Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Mercure Nairobi Upper Hill is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Mercure Nairobi Upper Hill indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
